Customer support tool

Support that answers in your voice, and knows when to call a human.

What it does
Six parts, each doing one job, so you can answer customers well without standing up a whole support desk.
FAQ matching

Answers the common questions instantly by matching them against your own library of FAQs, so visitors get a reply with no waiting.

AI fallback

When no FAQ fits, an AI model writes a helpful answer from the material you have given it, instead of leaving the visitor stuck.

Four languages

Understands and replies in English, Spanish, French, and German, matched to the language the visitor is already using.

Human handoff

When a person is needed, it passes the conversation to email or a support ticket, with the full thread attached, so nothing slips.

Admin dashboard

Manage your FAQs, read past conversations, and tune the answers from one plain panel built for non-technical owners.

Built to embed

Runs as a light chat widget made to sit on a small-business website without slowing the page down.

How it works
1

Load your FAQs

Add the questions your customers ask most, with the answers you want them to hear.

2

Let it answer

Visitors chat in their own words. Help Bot matches an FAQ, or writes an AI answer when none fits.

3

Hand off when needed

Anything it cannot solve goes to your inbox or ticket queue, with the whole conversation attached.